Getting access to public facilities 24/7

Many people with MS can experience symptoms, such as bladder and bowel issues, and motor control issues which can leave people feeling vulnerable when out in public.

People with a disability are able to purchase an MLAK master key which will open all toilets, playgrounds and other facilities which are fitted with this specially designed lock.

Who is eligible?

Eligibility is restricted to people who have a disability or who have written authority from one of the following:

• A doctor
• A disability organisation like MS Queensland
• Local council or community health centre
• Centre management or the owner of a building with an MLAK-enabled facility on site.

How do I purchase a MLAK?

From 1 July 2025, people living with a disability can purchase a key for $64 from participating business members of the Master Locksmiths Association of Australasia.

To find your nearest Master Locksmith, follow the link below.

Find your local Master Locksmith

Download the MLAK order form

*The MLAK is a project of The Master Locksmiths Association of Australasia. The above information is presented as a community resource only. MS Queensland has no official role in operating or monitoring the program.